Open-source Help Desk and IT Service Management solution
I've been trying to append some more data to an OTRS ticket (newest version). And I have managed to get …
perl otrswe're using this regex to filter a ticket number from the subject. This is the regex we're using: \\[\\#(.*)\\] The subject …
regex otrsI have tried to create a user - admin at OTRS system (localhost) installed this way "Nice tutorial. Thanks!". But …
otrsI have a nginx server running on debian wheezy. I have working OTRS installation. But our old perl-fcgi wrapper was …
perl fastcgi otrsWhen I export search result to CSV file from OTRS I get the ticket number as: 2,01101E+15 . No problem uptill …
excel otrs itsm