How to debug the PayPal debug_id?
We're using PayPal Vault Rest API for our payment features. It was working fine in sandbox, but it started giving us errors for a couple of weeks now. Error is manifesting in sandbox mode.
It's giving following error: {"name":"INTERNAL_SERVICE_ERROR","message":"An internal service error occurred.","information_link":"https://developer.paypal.com/docs/api/payments/#errors","debug_id":"############"}"
So my question is how we can use debug_id to find out the issue? Thanks in advance.
Answer
From PayPal github issue tracker
You cannot use directly this id, you have to give it to the support.
On the other hand if you log into your developer account, you should be able to see all request made to certain application and/or email address.
Requests with errors are shown with orange sign.