Paypal Developer/Sandbox new interface: cannot login with test accounts

user2149108 picture user2149108 · Mar 8, 2013 · Viewed 7.1k times · Source

I'm having problems on sandbox.paypal.com login with my test accounts since they've changed the interface.

I was forced to create a new account on developer.paypal.com (which is now a beta) and import my old test accounts. I've done that but none of the accounts work anymore!

I cannot login the sandbox with my merchant account and purchases aren't working.

Anyone has the same problem?

Answer

PayPal_Jared picture PayPal_Jared · Mar 8, 2013

Once you validate and log in using your PayPal credentials, you can import your individual sandbox profiles. Prior to logging in to a specific sandbox account, you will have to clear your browser cache and cookies. I was having the same issue with both Chrome and Firefox. After clearing cache/cookies, I was able to log into to a sandbox profile without any issues.

If you do not clear C&C, you will receive the following error:

"This Sandbox email address is not available. Please enter another email address."

Thanks,