Cornerstone "An error occurred and the operation could not be completed" at startup, what to do?

cornerstone
Designerwithabeard picture Designerwithabeard · May 20, 2015 · Viewed 7.4k times · Source

Cornerstone "An error occurred and the operation could not be completed" at startup, what to do?

I'm getting a window with "An error occurred and the operation could not be completed". When I proceed it "unexpectedly quits". I already reinstalled the software, but the error keeps coming. What to do?

Here's part of the report:

"Process:               Cornerstone [846]
Path:                  /Applications/Cornerstone.app/Contents/MacOS/Cornerstone
Identifier:            com.zennaware.Cornerstone
Version:               2.7.17 (2.7.17)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Cornerstone [846]
User ID:               501

Date/Time:             2015-05-20 10:32:13.913 +0200
OS Version:            Mac OS X 10.10.3 (14D131)
Report Version:        11
Anonymous UUID:        3865FC3A-AB3C-183E-A260-CB2C4EB5D747


Time Awake Since Boot: 3600 seconds

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'NSConcreteAttributedString initWithString:: nil value'
abort() called
terminating with uncaught exception of type NSException"

Answer

IvanJ picture IvanJ · May 27, 2015

I have the same problem . Just to solve. Open your finder->yourusername->Library->Application Support->Cornerstone,and remove everything in there. But after that you need to reset Cornerstone setting..

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