we are trying to debug a connectivity issue and I can't seem to run tracert from my azure app service (azure website) instance. If I use the kudu cmd console and run tracert www.ibm.com I get the error "unable to contact IP driver. Error code 1753"
Any suggestions?
Azure web app service intances block ICMP. So you can not use Ping and Tracert on powershell and CMD. However, I recommend you can use tcpping
on Azure website kudu console.
PS D:\home> tcpping www.hotmail.com
Connected to www.hotmail.com:80, time taken: 204ms
Connected to www.hotmail.com:80, time taken: 140ms
Connected to www.hotmail.com:80, time taken: 140ms
Connected to www.hotmail.com:80, time taken: 140ms
Complete: 4/4 successfull attempts (100%). Average success time: 156ms
PS D:\home>