'XHR returned response code 403' message when trying to Pin

user2516187 picture user2516187 · Jun 24, 2013 · Viewed 8.5k times · Source

I have been happily Pinning away on my Pinterest account. I never overdo it and one day i got the following messages after i tried to Pin one of my photos: XHR returned response code 403

it is almost a week and i still get this message when trying to pin photos from my laptop using either Internet Explorer or Firefox. I can Pin from my mobile. I tried to contact Pinterest and asking a question, i tried to tweet them..I have not received any answer. I do not use any 'automatic' system to upload my pictures, all is done by me manually when i have time.

Can anyone explain to me what the message i get means and how to get rid of it and go back to Pin from my laptop, please? many thanks in advance Anna

Answer

Brian Johnson picture Brian Johnson · Mar 20, 2014

The file size is too large. I decreased my image size from 11mb to 2.1 mb (still a big image) in Photoshop and the 403 error went away on the subsequent upload.