Windows 7 Remote Desktop Connection Save Credentials not working

Dinesh Babu picture Dinesh Babu · Aug 7, 2012 · Viewed 38.1k times · Source

Trying to connect from Windows 7 to a Remote Windows 2008 Server via Remote Desktop Connection

I always used to be asked for credentials during logon – even though i saved my credentials

This error would creep up

Your system administrator does not allow the use of saved credentials to logon to the remote computer computername/ipadress because its identity is not fully verified. Please enter new credentials. The logon attempt failed

There is no-trust-relationship when connecting 2 computers from different domains. Windows uses NTLM in this case and the default domain machine policy does not allow use of saved credentials.

Answer

Dinesh Babu picture Dinesh Babu · Aug 8, 2012

Try these Below Steps:

  1. On your local machine Open Windows command prompt type: gpedit.msc -> Press Enter -> a new window will popout
  2. Go to Local Computer Policy –> Computer Configuration –> Administrative Templates –> System –> Credentials Delegation
  3. Double Click on “Allow Delegating Saved Credentials with NTLM-only Server Authentication”
  4. By default it will be “not configured”
  5. You will see radio buttons -> Enable the policy
  6. Click the “Show” button in the options window below and enter the value “TERMSRV/*” (without quotes) into the list.
  7. Click Apply button
  8. Do the same thing for the following policies:
    Allow Delegating Saved Credentials
    Allow Delegating Default Credentials with NTLM-only Server Authentication
    Allow Delegating Default Credentials

  9. Make sure that "Deny Delegating Saved Credentials" is not enabled or does not contain “TERMSRV/*” in the list

  10. Close all windows

  11. Open a command prompt and use “gpupdate /force” command to apply the policy directly.