Kinect 2.0 for Xbox One to PC USB 3.0 keeps disconnecting?

Mythros picture Mythros · Jan 21, 2015 · Viewed 18.3k times · Source

Does anyone here use USB 3.0, and can tell me why when I plugin my Xbox One Kinect 2.0 USB 3.0 cable into the computer, why it keeps sporadically disconnecting and reconnecting even though I downloaded all the windows updates, all the graphics card updates, all the firmware updates, etc...? And YES, I tried several different Ports. It's not broke. I got it new for Christmas.

Answer

Brad R picture Brad R · Jan 8, 2016

After fighting with this for weeks, I finally found the root of my frequent disconnects. At some point, I had disabled the Xbox NUI Sensor Microphone Array to eliminate a feedback loop:

Control Panel > Hardware and Sound > Sound > Recording

After re-enabling the Kinect microphone, the Kinect stopped disconnecting.

To eliminate the feedback loop, I reduced the Kinect microphone's level setting to 0. You can get to the level setting from the Recording tab in the Sound dialog. Select the Xbox NUI Sensor Microphone Array and click the Properties button. From there, select the Levels tab.