Service now rest API, get Incidents for Project

web-services rest servicenow
iCode picture iCode · Sep 26, 2014 · Viewed 7.9k times · Source

I have a Java application.

I want to get incidents, requirements, and all details from Service Now using its REST API.

From the demo service now, I am trying to get the JSON. If I give a URL like following for a project with Project name, I am getting the Project details only.

https://demochannel.service-now.com/pm_project_list.do?JSONv2&sysparm_action=getRecords&displayvalue=all&displayvariables=true&sysparm_query=short_description=Demo%20project%20(small)

Based on this, I want to get incidents, requirements and other aspects what Service now provides.

If I give URL like

https://demochannel.service-now.com/incident.do?JSONv2&sysparm_action=getRecords&displayvalue=all&displayvariables=true

It will give all the incidents, which is more than 10000 in the demo. In both project and

It has system id, and number and all. From Project if I take sys_id and query incidents by sys_id, I am getting empty response.

I found only Project task under Project, and I think I can query project tasks by parent sys id.

How I can I relate the project and other aspects like incidents, requirements, change, resources, and all others and query them based on Project?

Answer

Silas picture Silas · Sep 26, 2014

I would check out the REST API as opposed to the JSONv2 API: https://wiki.servicenow.com/index.php?title=CSHelp:REST_API

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