Microsoft SQL Server stuck at "Install_SQLSupport_CPU64_Action"

sql sql-server installation freeze
Sylvain Martens picture Sylvain Martens · Jan 26, 2019 · Viewed 9.7k times · Source

While installing SQL Server 2017 Developer Edition, I got stuck at "Install_SQLSupport_CPU64_Action", this happened to me for the second time, once at work and once at home.

After searching online I found no solution.

Answer

Sylvain Martens picture Sylvain Martens · Jan 26, 2019

The solution: You will need to browse to this installation path: C:\SQLServer2017Media\<YOUR_SQL_ENU>\1033_ENU_LP\x64\Setup

Then while the setup is stuck at “Install_SQLSupport_CPU64_Action” run SQLSUPPORT.msi

And follow the installation procedure.

Once installed, run the following command in cmd:

taskkill /F /FI "SERVICES eq msiserver"

The SQL Server setup will continue and succeed.

Edit: according to @snomsnomsnom, it seems that SQL Server 2019 unpacks to C:\SQL2019...

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