email notification is not working in mantis bug tracker

Question

I have installed mantis and created users, but my email notification is not working. would you please help me out? i configured my config_inc.php file as followed.

<?php
$g_hostname               = 'localhost';
$g_db_type                = 'mysqli';
$g_database_name          = 'bugtracker';
$g_db_username            = 'root';
$g_db_password            = 'root';

$g_default_timezone       = 'Asia/Kolkata';

$g_crypto_master_salt     = 'HzYStp237n3sn+wmkWpQIM70+YyaiA4Y0c+jlapqZBE=';

# --- Anonymous Access / Signup ---
$g_allow_signup             = ON;
$g_allow_anonymous_login    = OFF;
$g_anonymous_account        = '';

 # --- Email Configuration ---
$g_phpMailer_method     = PHPMAILER_METHOD_MAIL; # or PHPMAILER_METHOD_SMTP,   PHPMAILER_METHOD_SENDMAIL
$g_smtp_host            = 'reseller8.hrwebservices.net';            # used   with PHPMAILER_METHOD_SMTP
$g_smtp_username        = '[email protected]';                   #   used with PHPMAILER_METHOD_SMTP
$g_smtp_password        = 'heena@123';                  # used with PHPMAILER_METHOD_SMTP
$g_smtp_port            = '465';
$g_webmaster_email      = '[email protected]';
$g_from_email           = '[email protected]';   # the "From: "   field in emails
$g_return_path_email    = '[email protected]';   # the return          address for bounced mail
# $g_from_name          = 'Mantis Bug Tracker';
# $g_email_receive_own  = OFF;
# $g_email_send_using_cronjob = OFF;


can anyone suggest me , how I make it working ?

Answer 1

Step 1

Update your mantisBT config_inc.php file as per below details.

<?php
$g_hostname               = 'localhost';
$g_db_type                = 'mysqli';
$g_database_name          = 'bugtracker';
$g_db_username            = 'root';
$g_db_password            = '';

$g_default_timezone       = 'Europe/Berlin';    
$g_crypto_master_salt     = 'k6icIz8yB2w5YRubgbiu1wFNp5YCl+SCnhPonQm5L7Q=';    
$g_allow_signup = ON; # allows the users to sign up for a new account    
$g_enable_email_notification = ON; # //enables the email messages    
$g_send_reset_password = ON;    
$g_phpMailer_method = PHPMAILER_METHOD_SMTP;    
$g_smtp_host = 'smtp.gmail.com';    
$g_smtp_connection_mode = 'tls';    
$g_smtp_port = 587;    
$g_smtp_username = '[email protected]'; //replace it with your gmail address    
$g_smtp_password = '********'; //replace it with your gmail password    
$g_administrator_email = '[email protected]'; # //this will be your administrator email address    
$g_email_send_using_cronjob = OFF;    

Step2

Create User by following below steps.

Manage -> Manage Users -> Create New Account    
provide the details and click on Create User button

Step 3

Setup Email notification.

Manage -> Manage Configuration -> Email Notification.    
Check(Select Check box) message types depending on access level -> Click on Update Configuration button.