Best practice for Scrum "done" concept in JIRA
I work at a small service based company where we are starting to implement Scrum practices, and we are also starting to use JIRA with greenhopper for issue tracking. Our team has defined "done" as:
- coded
- unit tested
- integration tested
- peer reviewed
- qa tested
- documentation updated
I'm trying to figure out whether this should be done using a separate issue for each item in the above list for each "task", or if some of these items should be implemented in the ticket workflow, or if simply lumping them together in one issue is the best approach.
I'm disinclined to make these subtasks of a task, as there is only one-level nesting of issues and I fear there is a better use for that capability.
I also am not too excited about modifying the workflow, as this approach has proved to be a burden for us in other systems.
If all of these items are part of the same ticket then that seems weird to me because the work is likely spread between multiple team members, and it'll be hard to make tasks that are under 16 hours that include all of those things.
I feel like I understand all of the issues, but as of yet I don't know what the best solution is.
Is there a best practice? Or some strong opinions?
Answer
Done is done - it has to be all those things you defined, however treating them as steps explicitly with a bug tracker can have the undesired side effect of encouraging divisions within then team and throwing stuff over the wall. So coders would claim they are done once ticket is marked "coded" and "unit tested", testers when marked tested etc.
This is exactly the opposite of what Scrum intends to do - the whole team commits to doing the stories so that they meet the definition of done in the end. So even though some of the elements of achieving done are indeed steps one should be very careful with solidifying these steps in any kind of defined workflow.
(This btw shows nicely why using a bug tracker as a scrum tool is a bad idea. Those are different tools that should be optimized for different things - even if linked together through some APIs.)