'You do not have access to the app' when trying to access heroku console

Yael Herrera Halley picture Yael Herrera Halley · Sep 15, 2015 · Viewed 26.8k times · Source

I recently started collaborating in a project on Heroku using Ruby on Rails. I was added as a collaborator and added the remote to my environment. After some development, I pushed some changes and had no problems:

$ git push staging

Where staging is the name of my remote. Later, when trying to run "rake test" on Heroku, I recieved an error:

$heroku run rake test --app staging
Running `rake test` attached to terminal... failed
 !    You do not have access to the app staging.

Which is odd, as I was perfectly able to push my own changes. I checked the Heroku dashboard and saw that my push was logged there. I then tried to view the logs using the console, and the same problem occured.

$ heroku logs --app staging
 !    You do not have access to the app staging.

Finally, I tried to access the console, but it failed as well.

$ heroku run rails console --app staging
Running `rails console` attached to terminal... failed
 !    You do not have access to the app staging.

At this point I updated my Heroku toolbelt installation, and used "heroku auth" to verify that my email was showing up, but the error persists. I'm currently contacting Heroku support but I'm hoping someone with a similar issue could aid me in parallel.

Thanks!

Answer

Yael Herrera Halley picture Yael Herrera Halley · Sep 20, 2015

So just in case anyone is having a similar problem, this occurs because I was mixing the name of my Heroku Apps with the name of my git remotes. So when I was calling --app staging (the name of my remote), I should have been using the actual name of the app, as found in Heroku.