Prestashop cant login in admin
Several days ago I couldn't access the admin panel on my site based on prestashop platform. After entering login and password, I was redirected to login page again and everything repeated.
The site is hosted on a dedicated server, where some other prestashop sites I am developing are hosted too. After trying to access the admin panel on these sites I get the same "error".
What do you think, what is problem?
Prestashop ver.: 1.4.7.3 and 1.4.8.2
Server: CentOs, PHP
Answer
Here is some things you can try :
1/ Clear your browser cache and your cookies
2/ Try using Firefox instead of Chrome (which seems have some unexpected problems)
3/ Check PS_SHOP_DOMAIN and PS_SHOP_DOMAIN_SSL in ps_configuration table
4/ Manually clear smarty cache : remove all files from tools/smarty/compile and tools/smarty/cache
5/ Disable the IP check in classes/Cookie.php (this can causes many issues with dynamics IP) :
in isLoggedBack(), remove or comment the fourth condition :
AND (!isset($this->_content['remote_addr']) OR $this->_content['remote_addr'] == ip2long(Tools::getRemoteAddr()) OR !Configuration::get('PS_COOKIE_CHECKIP'))
6/ Make the expire time shorter for cookies (IE can have issues with longest time cookies) : in classes/Cookie.php constructor,
set : $this->_expire = isset($expire) ? (int)($expire) : (time() + 3600);
instead of $this->_expire = isset($expire) ? (int)($expire) : (time() + 1728000);