django app in heroku getting worker timeout error

python django heroku gunicorn
shashisp picture shashisp · Jul 17, 2014 · Viewed 11k times · Source

I have deployed a django app and deployed to Heroku it takes facebook account id's as input through CSV file and parses information. it works fine in the local server but I am getting the below mentioned error when I try to upload a larger CSV file.

     14:12:16 web.1  | 2014-07-17 14:12:16 [30747] [INFO] Using worker: sync
     14:12:16 web.1  | 2014-07-17 14:12:16 [30752] [INFO] Booting worker with pid: 30752
     14:13:21 web.1  | 2014-07-17 14:13:21 [30747] [CRITICAL] WORKER TIMEOUT (pid:30752)
     14:13:21 web.1  | 2014-07-17 03:43:21 [30752] [INFO] Worker exiting (pid: 30752)
     14:13:21 web.1  | 2014-07-17 14:13:21 [30841] [INFO] Booting worker with pid: 30

Answer

fasouto picture fasouto · Jul 17, 2014

Heroku requests are limited to 30 seconds, if the request take longer than this the router will terminate the request

You can increase the LOG LEVEL of gunicorn to see if there's some error in your process

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