Trouble installing Siemens TIA software

Swapsster picture Swapsster · Mar 6, 2019 · Viewed 7.8k times · Source

I've have installed the Siemens TIA software from Siemens' Homepage

The version is: SIMATIC STEP 7 and WinCC V15.1 / S7-PLCSIM V15.1 TRIAL.

The error I get is:

An Error occurred during setup.  
Some installed products need licenses. Please start the Automation License  
Manager to install licenses and for an overview about licenses on this computer.

enter image description here

I tried running as administrator and changing the folder for the extracted files. I have full licenses to the TIA software.

Here is the setup report:

10:33:40 | BEGIN. Execution started.
10:33:49 | OK                        RunningProcesses           ()                          Complete
10:33:49 | OK                        InventoryBefore            (A)                         Complete
10:33:49 | OK                        Citamis                    (Before)                    Complete
10:34:08 | OK                        SecurityControlFeature     (ReturnFeatures)            Complete
10:34:08 | OK                        StartApplBefore            (TIAP15_1::[INSTALLDIR]BIN\SIEMENS.AUTOMATION.OBJECTFRAME.FILESTORAGE.SERVER.EXE)Complete
10:34:08 | OK                        StartApplBefore            (TIAP15_1::[INSTALLDIR]X64\BIN\SIEMENS.AUTOMATION.OBJECTFRAME.FILESTORAGE.SERVER.EXE)Complete
10:34:09 | OK                        ClassicCompPrepare         ()                          Complete
10:34:09 | OK                        ProductRegistration        (Before)                    Complete
10:34:09 | OK                        ClassicCompAfterUninstall  ()                          Complete
10:34:10 | OK                        SetupUnit                  (DotNet_Updater)            Complete  Foreign   AddLocal  
10:34:10 | OK                        Checkpoint                 (RE)                        Complete
10:34:13 | OK                        SetupUnit                  (SQLNCLI)                   Complete  Foreign   Reinstall
10:35:22 |ERROR    AdsWorkerClassicProduct::OnWorkerCompleted():  - ClassicProduct setup result: 30: Exit message:The specified directory, "C:\Program Files\Microsoft SQL Server\", for the INSTALLSHAREDDIR parameter is not valid because this directory is compressed or is in a compressed directory. Specify a directory that is not compressed.
10:35:22 | FAIL!                     SetupUnit                  (INSTSQL2014EXP)            Failed    ClassicProductAddLocal  
10:35:22 | FAIL!                     Checkpoint                 (E)                         Complete
10:35:22 |ERROR    ExecutionEngine::StartNextStepAsync():  - Execution has been cancelled. Probably because of some process(es) running on the machine
10:35:22 | SKIP!                     SetupUnit                  (CONFSQL2014EXP)            Skip      ClassicProductAddLocal  
10:35:22 | SKIP!                     Checkpoint                 (E)                         Skip
10:35:22 | SKIP!                     SetupUnit                  (SYMLINK)                   Skip      Foreign   AddLocal  
10:35:22 | SKIP!                     SetupUnit                  (SYMLINKADD)                Skip      Foreign   AddLocal  
10:35:22 | SKIP!                     SetupUnit                  (OPCCORECOMP)               Skip      Foreign   AddLocal  
10:35:22 | SKIP!                     SetupUnit                  (OPCCORECOMP64)             Skip      Foreign   AddLocal  
10:35:22 | SKIP!                     SetupUnit                  (OPCNETAPI)                 Skip      Foreign   AddLocal  
10:35:22 | SKIP!                     SetupUnit                  (OPCNETAPI45)               Skip      Foreign   AddLocal  
10:35:22 | SKIP!                     SetupUnit                  (NCMGPRS64)                 Skip      ClassicComponentAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (NCMFWL64)                  Skip      ClassicComponentAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (OPC)                       Skip      ClassicComponentAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (SECON)                     Skip      ClassicComponentAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (S7DOS64)                   Skip      ClassicComponentAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (S7DOS)                     Skip      ClassicComponentAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (S7EDB)                     Skip      ClassicComponentAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (Automation Software Updater)Skip      ClassicComponentAddLocal  
10:35:22 | SKIP!                     SecurityControl            (TIA_Portal)                Skip
10:35:22 | SKIP!                     SetupUnit                  (TIA_Portal)                Skip      PlusMain  AddLocal  
10:35:22 | SKIP!                     SecurityControl            (TIA_Portal)                Skip
10:35:22 | SKIP!                     SetupUnit                  (MU_Client)                 Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (HWCN-HWCOL)                Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (SUPBASEH02)                Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (SUPBASEH03)                Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (SUPBASEH04)                Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (SUPBASETO01)               Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (SUPBASETO02)               Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (SUPBASEWCF01)              Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (TIAP_SIMATIC)              Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (TIAP_SIMATIC32)            Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (STEP7)                     Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (WinCC Runtime Advanced Simulator)Skip      ClassicComponentAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (PTSymLib)                  Skip      ClassicComponentAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (PTTouchInput)              Skip      ClassicComponentAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (HM_AllEditions)            Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (HM_NoBasic)                Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SecurityControl            (UMC64)                     Skip
10:35:22 | SKIP!                     SetupUnit                  (UMC64)                     Skip      PlusMain  AddLocal  
10:35:22 | SKIP!                     SecurityControl            (UMC64)                     Skip
10:35:22 | SKIP!                     SecurityControl            (LicenseManager)            Skip
10:35:22 | SKIP!                     SetupUnit                  (LicenseManager)            Skip      ClassicProductAddLocal  
10:35:22 | SKIP!                     SecurityControl            (LicenseManager)            Skip
10:35:22 | SKIP!                     SetupUnit                  (STOP_ALMSERVICE)           Skip      Foreign   AddLocal  
10:35:22 | SKIP!                     SetupUnit                  (AlmPanelPlugin64)          Skip      ClassicComponentAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (Prosave)                   Skip      ClassicProductAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (TIA_ES)                    Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (TIA_ES32)                  Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (WinCC_Tr_Mandatory)        Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (WinCC_TrC_All)             Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (WinCC_TrC_CAP)             Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (CoRtHmiRTmDriver64)        Skip      ClassicComponentAddLocal  
10:35:22 | SKIP!                     SecurityControl            (HMIRTMV11)                 Skip
10:35:22 | SKIP!                     SetupUnit                  (HMIRTMV11)                 Skip      PlusMain  AddLocal  
10:35:22 | SKIP!                     SecurityControl            (HMIRTMV11)                 Skip
10:35:22 | SKIP!                     SetupUnit                  (RT_Adv_Sim)                Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (TIACOMPCHECK)              Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SecurityControl            (TIA_Opns)                  Skip
10:35:22 | SKIP!                     SetupUnit                  (TIA_Opns)                  Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SecurityControl            (TIA_Opns)                  Skip
10:35:22 | SKIP!                     SetupUnit                  (TIAADMIN)                  Skip      PlusMain  AddLocal  
10:35:22 | SKIP!                     SetupUnit                  (AWB_SOFT)                  Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (AWB_ALM)                   Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (AWB_TIAUMAC)               Skip      PlusOptionalAddLocal  
10:35:22 | SKIP!                     SetupUnit                  (MUSERVER)                  Skip      PlusMain  AddLocal  
10:35:22 | SKIP!                     ClassicCompAfterInstall    ()                          Skip
10:35:22 | SKIP!                     ClassicCompRollback        ()                          Skip
10:35:22 | SKIP!                     HspInstall                 ()                          Skip
10:35:22 | SKIP!                     MspInstall                 ()                          Skip
10:35:22 | SKIP!                     StartApplAfter             (TIAP15_1::[INSTALLDIR]BIN\INSTALLROOTCERTIFICATE.EXE)Skip
10:35:22 | SKIP!                     StartApplAfter             (TIAP15_1::[INSTALLDIR]BIN\SIEMENS.AUTOMATION.GENERATOR.FRAMEWORK.EXE)Skip
10:35:22 | SKIP!                     StartApplAfter             (TIAP15_1::C:\WINDOWS\SYSWOW64\S7EPATSX.EXE)Skip
10:35:22 | SKIP!                     StartApplAfter             (TIAP15_1::C:\WINDOWS\SYSWOW64\S7EPAESX.EXE)Skip
10:35:22 | SKIP!                     StartApplAfter             (TIAP15_1::[INSTALLDIR]BIN\SIEMENS.SIMATIC.HWCN.INTERPRETER.IG.GSD.GENERATOR.EXE)Skip
10:35:22 | SKIP!                     ProductRegistration        (After)                     Skip
10:35:22 | SKIP!                     InventoryAfter             (Z)                         Skip
10:35:22 | SKIP!                     LicenseTransfer            (False)                     Skip
10:35:22 | SKIP!                     SetupReport                ()                          Skip
10:35:25 | OK                        SetupIsComplete            ()                          Complete
10:35:25 | OK                        Citamis                    (After)                     Complete
10:35:26 | OK                        SetupSummary               ()                          Complete
10:35:26 | END. Execution completed.

Answer

GlomB picture GlomB · Mar 6, 2019

It seems like the "C:\Program Files\Microsoft SQL Server\" folder has been compressed. Try right-clicking the folder and go to advanced and uncheck the "compress content" mark.