SMTP -> ERROR: Failed to connect to server: Connection timed out (110) The following From address failed: [email protected] ERROR

Question

In contact form it's working fine in localhost. While hosted it's not working. Showing the error

**"SMTP -> ERROR: Failed to connect to server: Connection timed out (110) The following From address failed: [email protected] ERROR"** 

I attached my contact_submit.php code form

    include_once('class.phpmailer.php');    

   $mail->IsSMTP(); // 
    $mail->Host       = "smtp.gmail.com"; 
    $mail->SMTPDebug  = 1;                    
    $mail->SMTPAuth   = true;                 
    $mail->Host       = "smtp.gmail.com"; 
    $mail->Port       = 587;                    
    $mail->Username   = "[email protected]"; 
    $mail->Password   = "xxxx@123";        
    $mail->SMTPSecure = "tls";
    $mail->SetFrom($email, $name);

    $mail->AddReplyTo($email,$name);

    $mail->Subject    = "Contact - xxx";

    $mail->AltBody    = "To view the message, please use an HTML compatible email viewer!"; 

    $mail->MsgHTML($body);
    $mail->AddAddress("[email protected]","xxx");


    if(!$mail->Send()) 
    {
        echo $mail;
      echo "Mailer Error: " . $mail->ErrorInfo;
    } 
    else
        {
      echo '<META HTTP-EQUIV="Refresh" Content="0; URL=contact.php?id='.$id.'&send=success">';
      exit; 
    }

I'm using phpmailer 5.2.1.

I contacted the hosting side, but i'm not getting actual response.

Answer 1

I believe you have to connect to smtp.gmail.com on port 465, not port 587. Also, SSL is required. So, you should have:

$mail->Host       = "smtp.gmail.com";      
$mail->Port       = 465;                   
$mail->SMTPSecure = "ssl";