Where is the 'IPN History' on the new PayPal website?

Daniel West picture Daniel West · Jul 23, 2014 · Viewed 26.3k times · Source

Just been trying to find the new IPN History link on the new PayPal website and I can't see it anywhere.

Are they still supporting this?

Answer

SubGothius picture SubGothius · Nov 16, 2014

UPDATE: As @pekomurk has noted here, the PayPal for Business UI now has a link to Instant Payment Notification (IPN) history under the More menu > Sitemap > Transactions section.

The new PayPal for Business interface doesn't seem to provide any readily apparent way to view IPN History at present. You can Switch back to Classic (under the More menu) and find it at My Account > History > IPN History. Without switching back to Classic, you can use this link to access IPN History directly once you're already logged into PayPal:
https://www.paypal.com/cgi-bin/webscr?cmd=_display-ipns-history

In the new UI, you'd have to go to the Profile button > Profile and Settings > My Selling Tools > Instant Payment Notifications (click Update) where, if you have manually configured IPN, you would find the IPN History link. However, that link would not appear if you have not manually configured IPN (e.g., because your ecommerce platform automatically transmits IPN parameters to PayPal for each checkout). While you could manually enable IPN with a dummy Notification URL in order to get the IPN History link, this could result in PayPal completely disabling IPN for your PayPal account if they try sending any actual notifications to that dummy URL.

One more thing: If you have not manually configured IPN in PayPal, you will see a notice in IPN History saying, "The IPN feature is turned off. You must turn on IPN in order to create history data." That notice is irrelevant if your ecommerce platform specs IPN dynamically for each checkout; in that scenario, you can still view/search your IPN History without manually turning on IPN there.