ORA-01034: ORACLE not available ORA-27101: shared memory realm does not exist

Question

I am getting the above error when trying to connect to a server database from a client using service name orcl. It is getting connected when I am using the other service name i.e. dms

Below is my listener.ora

SID_LIST_LISTENER =
  (SID_LIST =
    (SID_DESC =
      (SID_NAME = dms)
      (SERVICE_NAME = dms)
      (ORACLE_HOME = /home/oracle/app/oracle/product/11.2.0/dbhome_1)
#      (PROGRAM = extproc)
    )
  (SID_DESC =
     (SID_NAME = orcl)
     (SERVICE_NAME = dms)
    # (GLOBAL_DBANME = orcl)
      (ORACLE_HOME = /home/oracle/app/oracle/product/11.2.0/dbhome_1)
   #  (PROGRAM = extproc)
  )
  )


LISTENER =
  (DESCRIPTION_LIST =
    (DESCRIPTION =
      (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1521))
      (ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.1.53)(PORT = 1521))

    )
  )

ADR_BASE_LISTENER = /home/oracle/app/oracle
and tnsnames.ora
ORCL =
  (DESCRIPTION =
    (ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.1.53)(PORT = 1521))
    (CONNECT_DATA =
      (SERVER = DEDICATED)
     #(SERVICE_NAME = orcl.localdomain)
      (ORACLE_SID = dms)
      (SERVICE_NAME = orcl)
    )
  )

DMS =
  (DESCRIPTION =
    (ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.1.53)(PORT = 1521))
    (CONNECT_DATA =
      (SERVER = DEDICATED)
      (SERVICE_NAME = dms)
      (ORACLE_SID = dms)
    )
  )

Please tell me what to do?

Answer 1

Open command prompt and execute the below commands:

set oracle_sid=DATABASE NAME
sqlplus /nolog
conn sys/sys as sysdba
shutdown abort
startup