Service ADSync was not found on computer

office365 azure-active-directory windows-server-2012 office365connectors
DaveOshiCZ picture DaveOshiCZ · May 3, 2017 · Viewed 9.2k times · Source

Hello, for some time we have a problem while trying to run ADConnect on our Server 2012 R2. On title screen there is an error saying that "Service ADSync was not found on this computer." It is true. In Services there really is no service with this name. We recently upgraded from AADSync. Second service that broke down about the same time was Forefront Identity Manager 2010. Is it possible, that these two services are linked? Does anyone know how to fix these?

Answer

user8463658 picture user8463658 · Aug 14, 2017

If these keys exist, remove them.

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\7EC08CB7BBBDF1045B31147D9AC698FB HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\E2D094C21044C254D9583B64140ED511

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