Jira JQL that returns date of status change
I'm trying to use JQL to measure cycle times (the Control Chart has other issues), so I need to get the date that an issue changed status. I see that one can use the CHANGED keyword to filter issues that have changed status on certain dates, but I see no way to actually list the date of the change as a column.
Any ideas? How would you guys address this lack of visibility into cycle time data?
Answer
There is no simple solution available in JIRA at the moment. See the issue https://jira.atlassian.com/browse/JRA-12825 for the whole discussion. The argumentation of Atlassian is the following:
- There exists a product Service Desk that implements the SLA feature expressed here.
- There are reports and additional plugins available that give similar information to this. See the JIRA Suite Utilities which give you a UI for each issue to see the transition summary.
- JQL (JIRA Query Language) was intended to select all issues that match a query, not to select special information to these issues. You have to use the configuration of the table, if it is included there as a field of the issue (which it is not).