I am trying to integrate testlink 1.9.5 with JIRA from the issue tracker management view in testlink.
This is what I have written:
<!-- Template jirasoapInterface -->
<issuetracker>
<username>user</username>
<password>password</password>
<uribase>http://url.address</uribase>
<uriwsdl>http://url.address/rpc/soap/jirasoapservice-v2?wsdl</uriwsdl>
<uriview>http://url.address/browse/</uriview>
<uricreate>http://url.address/secure/CreateIssue!default.jspa</uricreate>
<projectkey>projectkey</projectkey>
</issuetracker>
The problem is that I receive "Connection is KO, check configuration" while testing the connection and following text in the test execution view:
"Attention Please: Something is preventing connection to Bug Tracking System, and is going to create performance issues. Please contact your TestLink Administrator"
How can I resolve this?
Answer
After being all day searching for a solution to the same problem (in my case Testlink v1.9.13 + Atlassian Jira v6.5), i've discovered that if you put the email account (the same as i used to do login at Atlassian) on bug tracker configuration like this: <username>[email protected]</username>,
it won't work, it's necessary to put the username associated to the email account.
This worked for me