Only on Firefox "Loading failed for the <script> with source"

Narek Tootikian picture Narek Tootikian · Aug 25, 2017 · Viewed 96.4k times · Source

I want to integrate Marketo form with my existing website on yii framework. My code works on all the browsers except Firefox.

Excerpt from my code:

    $('#button').click(function () {
    var formData = {
        'Email': $('#UserInfo_email').val(),
        'FirstName': $('#UserInfo_first_name').val(),
        'LastName': $('#UserInfo_last_name').val(),
        };
    MktoForms2.loadForm('//app-ab23.marketo.com', mcId, formId, function (form) {
        var myForm = MktoForms2.allForms()[0];
        myForm.addHiddenFields(formData);
        myForm.onSuccess(function (values, followUpUrl) {
            return false;
        });
        myForm.submit();
    });
});

I get error on Firefox only with message

Loading failed for the <script> with source “http://app-ab23.marketo.com/index.php/form/getForm?munchkinId=1111&form=1111&url=http%3A%2F%2Fblox.dev%2Fwizard%2Fmap&callback=jQuery110207175825035737486_1503656391790&_=1503656391791”.

other browsers do the job correctly

note: munchkinId and formId are changed for posting here.

Answer

Didier L picture Didier L · Sep 28, 2017

I just had the same issue on an application that is loading a script with a relative path.

It appeared the script was simply blocked by Adblock Plus.

Try to disable your ad/script blocker (Adblock, uBlock Origin, Privacy Badger…) or relocate the script such that it does not match your ad blocker's rules.

If you don't have such a plugin installed, try to reproduce the issue while running Firefox in safe mode.

  • If you cannot reproduce it in safe mode, it means your issue is linked to one of your plugins or settings.
  • Otherwise, it might be a different issue. Make sure you have the same error message as in the question. Also look at the network tab of the developer tools to check if your script is listed (reload the page first if needed).