jmeter Response code: 500 Response message: Internal Server Error Response headers:

Question

I am running jmeter and encounter this problem, i have tried cookie manager and header manager, cache manager there, the problem is still there.

POST data:

store_id=34926840&country_code=SE&amount=2.00&merchant_reference=1487698674350&bank_name=Forex+Bank&payment_reference=DHUDYTHMMTV&internal_reference=185524&currency_code=SEK&status=PENDING

Cookie Data:

JSESSIONID=A5A4905F9FBDF18DC47A376F0226A388; AWSELB=B5FF67AD1CFA5460C8C7E086624D3BB9CE4C254E9C05CAED2F8B4C138D77F2FB3E8E2D91BE28957E695EB58D84B77AABC0950A0B63FB43504A613D484F319EB551578DB7CB

Request Headers:

Connection: keep-alive
Origin: https://qa.instantinternetbanking.com
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36
Content-Type: application/x-www-form-urlencoded
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
Referer: https://qa.instantinternetbanking.com/internetbanking/webPASubmitData.form
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US,en;q=0.8
Content-Length: 188

Answer 1

• Server Error 5xx

  The 5xx (Server Error) class of status code indicates that the server is aware that it has erred or is incapable of performing the requested method...

• 500 Internal Server Error

  The 500 (Internal Server Error) status code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.

So I can see 2 possible explanations:

1. Issue with your server, execute the same request manually using browser to see of it is the case.
2. Issue with your request. When it comes to more or less complex web applications testing you cannot just record and replay the test, you need to keep in mind that there could be some mandatory dynamic parameters which need to be handled (the process is known as correlation) or some actions are not repeatable (for instance if transaction with reference number DHUDYTHMMTV is already finished you cannot send it once again, you will need a new one), etc.