FEDEX API, Authentication Failed
I am integrating FEDEX Tracking, Rate and Shipping API's into my application but i am stuck with an issue.
When i run my code with Developer account details, everything runs correctly. But when i run the same code with production keys, it gives me "Error Code 1000, Authentication Error"
I have updated all keys and also changed the URL to point to production URL "https://ws.fedex.com:443/web-services/".
It doesn't seem to be a permission issue from FEDEX end as the standard services(Tracking) are enabled by default for production and that's also giving the same error "Error Code 1000, Authentication Error".
Below is the SOAP request and response XML.
REQUEST:
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Header/>
<soap:Body>
<RateRequest xmlns="http://fedex.com/ws/rate/v14">
<WebAuthenticationDetail>
<UserCredential>
<Key>AAAAAAAA</Key>
<Password>BBBBBBBBB</Password>
</UserCredential>
</WebAuthenticationDetail>
<ClientDetail>
<AccountNumber>CCCCCCCC</AccountNumber>
<MeterNumber>DDDDDDDD</MeterNumber>
</ClientDetail>
<TransactionDetail>
<CustomerTransactionId>java sample - Rate Request</CustomerTransactionId>
</TransactionDetail>
<Version>
<ServiceId>crs</ServiceId>
<Major>14</Major>
<Intermediate>0</Intermediate>
<Minor>0</Minor>
</Version>
<ReturnTransitAndCommit>true</ReturnTransitAndCommit>
<RequestedShipment>
<ShipTimestamp>2015-04-19T18:21:11.542+05:30</ShipTimestamp>
<DropoffType>REGULAR_PICKUP</DropoffType>
<ServiceType>FEDEX_GROUND</ServiceType>
<PackagingType>YOUR_PACKAGING</PackagingType>
<TotalInsuredValue>
<Currency>USD</Currency>
</TotalInsuredValue>
<Shipper>
<Address>
<StreetLines>1310 Piper Dr</StreetLines>
<City>Milpitas</City>
<StateOrProvinceCode>CA</StateOrProvinceCode>
<PostalCode>95035</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</Shipper>
<Recipient>
<Address>
<StreetLines>3370 E. La Palma Avenue</StreetLines>
<City>Anaheim</City>
<StateOrProvinceCode>CA</StateOrProvinceCode>
<PostalCode>92806</PostalCode>
<CountryCode>US</CountryCode>
<Residential>false</Residential>
</Address>
</Recipient>
<ShippingChargesPayment>
<PaymentType>SENDER</PaymentType>
<Payor>
<ResponsibleParty>
<AccountNumber>ACCOUNT_NUMBER_PRESENT</AccountNumber>
</ResponsibleParty>
</Payor>
</ShippingChargesPayment>
<RateRequestTypes>ACCOUNT</RateRequestTypes>
<PackageCount>1</PackageCount>
<RequestedPackageLineItems>
<GroupPackageCount>1</GroupPackageCount>
<InsuredValue>
<Currency>USD</Currency>
<Amount>100.00</Amount>
</InsuredValue>
<Weight>
<Units>LB</Units>
<Value>10</Value>
</Weight>
<Dimensions>
<Length>1</Length>
<Width>1</Width>
<Height>1</Height>
<Units>IN</Units>
</Dimensions>
<SpecialServicesRequested/>
</RequestedPackageLineItems>
</RequestedShipment>
</RateRequest>
</soap:Body>
</soap:Envelope>
RESPONSE:
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Header/>
<SOAP-ENV:Body>
<v14:RateReply xmlns:v14="http://fedex.com/ws/rate/v14">
<v14:HighestSeverity>ERROR</v14:HighestSeverity>
<v14:Notifications>
<v14:Severity>ERROR</v14:Severity>
<v14:Source>prof</v14:Source>
<v14:Code>1000</v14:Code>
<v14:Message>Authentication Failed</v14:Message>
</v14:Notifications>
<v14:TransactionDetail>
<v14:CustomerTransactionId>java sample - Rate Request</v14:CustomerTransactionId>
</v14:TransactionDetail>
<v14:Version>
<v14:ServiceId>crs</v14:ServiceId>
<v14:Major>14</v14:Major>
<v14:Intermediate>0</v14:Intermediate>
<v14:Minor>0</v14:Minor>
</v14:Version>
</v14:RateReply>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
Please help me resolve this issue :(
Answer
I faced this issue from last week and found solution finally after a discussion with FedEx Technical Person.See why we are facing such error all because of Developer Test Account we generated from developer website.One thing we should keep in mind that Test Account Number start with "6" is of Production & Key Start with "5" is Correct Test Key.So Please check your Test Key when you get Authentication problem with Error Code 1000.
Revert me if this is not helpful.