iOS recurring subscription policy for service, not content

Roger picture Roger · May 31, 2011 · Viewed 11.6k times · Source

Apologies in advance for a policy, rather than a programming question, but given the paucity of information available online I hope I can be forgiven for asking it here.

I would like to use the new recurring subscriptions from Apple in an iOS app. I have coded payments before and have no problems there, however nowhere can I find guidance on what is allowed under the new subscription type. The implication 'seems' to be that there is no special guidance, however all the discussions I can find are talking about 'content' providers rather than service providers.

I would like to use the recurring subscription for a service that people subscribe to. I am not offering any content per se.

Using the old non-renewing subscription type (that is really so broken it isn't worth using) I'm 99% sure the app would be accepted, but all the talk of content providers has me worried that Apple really don't want SAAS providers to use the recurring subscription model and want to restrict it to publishers of content.

Does anyone have experience with using the new payment model for software as a service?

I'd love to get some better idea as to whether it's viable or not before we build a whole payment solution around the concept!

Answer

Joe Meredith picture Joe Meredith · Nov 4, 2011

I am sorry that i am coming into this a little late, but i have an answer for this.

Basically about a month ago i submitted my app and it got rejected for not including iAP as it links to our SAAS website for users to set up their subscriptions. So off i went and implemented Auto-Renwing subscriptions. didn't take me too long and from testing worked fine. So i resubmitted. and got rejected again.

We found that the Purchasability Type for one or more of your In-App Purchase products was inappropriately set, which is not in compliance with the App Store Review Guidelines.

Cloud-books is set to Auto-Renew Subscription.

Based on product functionality, it would be more appropriate to use the non-renewing subscription In-App Purchase type. The Auto-Renewable Subscription product is best suited for apps that require or feature dynamically or frequently changing content, such as digital periodicals or radio subscriptions.

Even though when creating an iAP product there is a nice little line that says this:

Non-renewing subscriptions can still be offered, but auto-renewable subscriptions are now preferred for the following reasons:

So from my experience auto renewing is NOT allowed for SAAS.