iPhone only app rejected for not running on iPad

ios iphone swift app-store appstore-approval
menan picture menan · Jan 18, 2017 · Viewed 15.6k times · Source

I received the following from Apple. I tried fixing the constraints for just iPad but I can get the scroll bar to come on top. How would I fix this? It is an iPhone only app. Thanks

Image of my app on the iPad

From Apple 2. 4 PERFORMANCE: HARDWARE COMPATIBILITY Performance - 2.4.1

We noticed that your app did not run at iPhone resolution when reviewed on iPad running iOS 10.2. Specifically, we were unable to register as the sign-up option was behind the amount section.

We've attached screenshot(s) for your reference.

Next Steps

Please revise your app to ensure it runs and displays properly at iPhone resolution on iPad.

Resources

For information on iOS device screen sizes and resolutions, please see the iOS Human Interface Guidelines as well as the Points versus Pixels in the View Programming Guide for iOS.

Additional Information

If you have difficulty reproducing a reported issue, please try testing the workflow described in Technical Q&A QA1764: How to reproduce bugs reported against App Store submissions.

If you have code-level questions after utilizing the above resources, you may wish to consult with Apple Developer Technical Support. When the DTS engineer follows up with you, please be ready to provide: - complete details of your rejection issue(s) - screenshots - steps to reproduce the issue(s) - symbolicated crash logs - if your issue results in a crash log

Answer

escullz picture escullz · Mar 7, 2017

This is not an issue with supported devices - even if the iOS app is for iPhone only, it has to run on iPhone resolution on an iPad. This is the same sizing (or very, very close) as running on a iPhone 4 simulator, based on the screenshots.

Fix the constraints for iPhone 4 and it will be approved.

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