iTunes Connect - Can't invite "internal testers" for prerelease app

ios app-store-connect testflight
Matt picture Matt · Mar 6, 2015 · Viewed 18.5k times · Source

I got my app approved for distribution through the new Apple TestFlight app. I tried to invite an "internal tester" through iTunes Connect ->Prerelease ->Internal Testers but all I see are 2 info boxes:

  1. To start testing, select at least one Internal Tester.

  2. Internal testers can be added in Users and Roles. Internal testers are iTunes Connect users with the Admin or Technical role.

I already added an Admin an Technical user to Users and Roles but I can't invite them. How to invite an internal tester?

Answer

Matt picture Matt · Mar 7, 2015

Problem solved: The email for an internal tester was also used for an external tester. As soon as I removed the email from the external testers list I could invite the user as an internal tester.

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