Add new device for an existing tester on Crashlytics

Rafael picture Rafael · Dec 4, 2014 · Viewed 26.6k times · Source

How can I add a new UDID in Crashlytics for an existing tester? The UDID is on the distribution profile but because it's not listed in Crashlytics the user cannot open the app

Answer

William T. picture William T. · Jul 17, 2015

I didn't know this about using Fabric. I thought you just enter an email address and the tester can install your app but that ONLY works for enterprise Apple Dev Accounts. If you have a personal account, how you get your app on a new tester's device is:

1) Archive/distribute your app, add their email to the tester list in crashlytics. They get an email to register.

2) Then you (as the distributer) will receive an email that says they registered and it has their device UDID in it.

3) You need to then go to the app dev website and add this UDID to your device list.

4) Then you need to go to your Xcode preferences and refresh your dev account profile to make sure it's aware of the new device ids (Xcode/ Preferences/Accounts/ Download Manual Profiles).

5) Then you need to re-archive/re-distribute the app again.

On this second email, they can finally install the app.