App Icon in iTunes Connect is missing

John Doe picture John Doe · Oct 30, 2014 · Viewed 11.6k times · Source

I archived and submitted a cordova app using Xcode. On testing locally, I find that the icon is correctly shown on the app itself, but when I go to iTunes Connect, the app icon part of the app is shown blank. Is that expected? Do I have to explicitly upload an icon to the app icon part of iTunes Connect? Or, am I doing something wrong? Please advise! Thanks!

Answer

kalmiya picture kalmiya · Nov 27, 2015

When you have a new app, and you upload it to the appstore the icon will remain "blank" - even if it verified correctly after the upload, your bundle contains the icon, and your app displays it correctly in the dock.

Only after you click "Submit for Review" the first time, it will appear ( not entirely sure if it's instant, but I know for a fact it was there when I checked 1-2 hours after submitting it for review ).