Cannot upload video to iTunesConnect: The frame rate of your app video preview is too high

ios app-store app-store-connect appstore-approval
Vojtech Vrbka picture Vojtech Vrbka · Oct 10, 2014 · Viewed 8.8k times · Source

I made an App Store preview video using QuickTime player on OS X Yosemite.
When I try to upload the video to iTunesConnect, I get an error message:

The frame rate of your app video preview is too high.

I can't see any options in the QuickTime Player to change frame rate.

Error message that I am getting

Does anybody knows what to do with it?

Answer

Tomas Camin picture Tomas Camin · Nov 4, 2014

Videos can be easily converted using ffmpeg, a handy tool that can be installed using homebrew.

ffmpeg -r 30 -i 60fpsvideo.m4v -vcodec copy -acodec copy 30fpsvideo.avi

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