Error Uploading Screenshots to new iTunes Connect
I've been experiencing this issue for two days, since the new iTunes Connect became avaiable.
When adding a new screenshot, at first, I was receiving the error:
Your app information could not be saved. Try again. If the problem persists, contact us.
Inspecting the element in browser, in the console i could see that they got a server error:
We've got a server error... 500
But yesterday, the error changed. The server was responding SUCCESS, but a new error appeared when trying to upload any screenshot:
Failed to create a screenshot for Screenshots for 4-inch iPhone 5 and iPod touch (5th generation) Retina display (error for 4-inch upload)
I'm sure my image types/sizes are ok.
Today, I'm back to the server error...
Apple responded my thread with them today, but to ask for additional information such as screenshots and the source code of the page.
Anyone else having this issue? Anyone got the answers from Apple?
Thx
SS of inspecting element in Safari:
Answer
I met the same problem. The solution for me is just avoiding to use the default name (i.e. iOS Simulator Screen Shot ********), simply rename the screenshots as "1.png, 2.png..." and it should be OK now.