Facebook login error "User is not allowed to see the application."

user2562080 picture user2562080 · Jul 25, 2014 · Viewed 23k times · Source

Hi: I have submitted my app to the App Store. I have Facebook login feature in my app. When I try to login to Facebook from devices I have I am able to do it seamlessly. However Apple has rejected my app saying " When we tap the Facebook icon to sign up we are taken to mobile Safari where we receive a message that states :

User is not allowed to see the application.: The user is not allowed to see this application per the developer set configuration.

Not sure how will I be able recreate this issue. I installed my app on 3 different devices and was able to login without any errors. I checked my app setting on Facebook Status and Review section of Facebook and I have enabled my general public. Not sure what else I am missing. I just feel very dejected. Can anyone please help me figure this out? I am using parse as my backend service and logging users using parse Facebook login. Thank you very much!

Answer

David K. Hess picture David K. Hess · Nov 6, 2014

Another reason this will happen is if you are logged in as a test user from a different app than the one you are trying to sign in to. Facebook test users are app-specific.

Sign out of Facebook and back in with a test user from the correct app.