FTP Error 530 User cannot login

iis-7 ftp windows-server
salvationishere picture salvationishere · Jul 28, 2010 · Viewed 98.5k times · Source

I am trying to FTP to a new FTP site I setup with IIS 7.0 for the Windows Server Web (64-bit) edition. But I get the above error when I try to login to this site. But I can login to my other FTP sites.

Also, when I select this website from IIS Manager, the FTP section does not display in the middle section although it does display in Action panel. And I cannot successfully login to this FTP site either.

I have checked and I have Log on locally selected. I do not have allow only anonymous connections. I have Access this computer from the network selected.

I restarted my IIS and FTP services also.

The one different thing I noticed about this website in IIS different from the other site that has FTP working is that this one there are 3 virtual directories beneath the site. And that when I click on any one of these 3, then the FTP strip does appear in the center pane. Make sense?

How can I debug cause of this error? Any SW tools I can use?

Answer

Nigel picture Nigel · Feb 20, 2014

Have you tried logging in from the FTP server? If you do this, and have "Show detailed messages from local requests" enabled under FTP Messages, then you'll get a clearer idea as to why the login if failing. In my case I got the following message (I am using IIS Manager Users, and Passthrough authentication)

530-User cannot log in.
 Win32 error:   Access is denied.
 Error details: Filename: \\?\C:\Windows\system32\inetsrv\config\redirection.config
 Error: Cannot read configuration file due to insufficient permissions

To solve this I gave the NETWORK SERVICES user read only access to the config directory specified in the error message. I'm not 100% sure this is the right thing to do, but it certainly fixed this issue for me.

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