Formatting html email for Outlook

user544079 picture user544079 · May 2, 2011 · Viewed 114.6k times · Source

I have an html newsletter which works in most email clients, but the formatting is messed up in Outlook.

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
<style type="text/css">
  body {
    background-color: #98AFC7;
  } 
</style>
<title></title>
</head>
<body>
<table border="1px solid" cellspacing="0" cellpadding="10px" width="600" style="margin-left: auto; margin-right: auto; height:auto; background-color: #ffffff; margin-top: 60px;">
    <tr>
        <td align="top" style="padding: 10px; font-family: arial; font-size: 12px;" ><center>Email not displaying correctly?<a href="#"><strong> View it in your browser</strong></a></center></td>
    </tr>
    <tr>
        <td style="border: 1px solid; height: 80px; text-align: center; padding: 10px;"><img src="http://demo.frostmiller.com/email/img/banner.jpg" alt="Banner will go here" align="middle" style="border: 1px solid;"></td>
    </tr>
    <tr>
        <td>
            <table style="border: 0; cellspacing: 0; cellpadding: 10px; height: auto;">
                <tr>
                    <td valign="baseline" style="padding: 10px; width:400px; border: 1px solid; halign: top;">
                    <h3>Top Stories</h3> 
                        <ul>
                            <li>Topic 1</li>
                            <li>Topic 2</li>
                            <li>Topic 3</li>
                        </ul>
                            <p>Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.</p>
                    </td>
                    <td valign="baseline" style="padding: 10px; border: 1px solid;">
                        <h3>Latest News</h3>
                        <p>
                        Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting,  
                        </p>
                    </td>
                </tr>
            </table>                
        </td>
    </tr>
    <tr>
        <td cellpadding="10px" style="border: 1px solid; cellspacing: 0;  width: 100%; height: auto; text-align: center;">
            <strong>Copyright &copy 2011 Frost Miller Group </strong>
        </td>
    </tr>
    <tr>
        <td style="border: 1px solid; cellspacing: 0; cellpadding: 10px; width: 100%; height: auto">
            <center>
            <a href="#">Contact Us</a>
            &nbsp;
            <a href="#">Terms of Use</a>
            &nbsp;
            <a href="#">Trademarks</a>
            &nbsp;
            <a href="#">Privacy Statement</a>
            &nbsp;
            <a href="#">Site Feedback</a>
            </center>
        </td>
    </tr>
    </table>
</body>
</html>

What changes do I need to make in order to get it to display correctly in Outlook?

Answer

Jeroen picture Jeroen · May 2, 2011

To be able to give you specific help, you's have to explain what particular parts specifically "get messed up", or perhaps offer a screenshot. It also helps to know what version of Outlook you encounter the problem in.

Either way, CampaignMonitor.com's CSS guide has often helped me out debugging email client inconsistencies.

From that guide you can see several things just won't work well or at all in Outlook, here are some highlights of the more important ones:

  • Various types of more sophisticated selectors, e.g. E:first-child, E:hover, E > F (Child combinator), E + F (Adjacent sibling combinator), E ~ F (General sibling combinator). This unfortunately means resorting to workarounds like inline styles.
  • Some font properties, e.g. white-space won't work.
  • The background-image property won't work.
  • There are several issues with the Box Model properties, most importantly height, width, and the max- versions are either not usable or have bugs for certain elements.
  • Positioning and Display issues (e.g. display, floats and position are all out).

In short: combining CSS and Outlook can be a pain. Be prepared to use many ugly workarounds.

PS. In your specific case, there are two minor issues in your html that may cause you odd behavior. There's "align=top" where you probably meant to use vertical-align. Also: cell-padding for tds doesn't exist.