Prevent "if there are problems with how this message is displayed" on Outlook 2013

html css email outlook outlook-2013
Tzach picture Tzach · Oct 28, 2013 · Viewed 16.6k times · Source

I send HTML report emails to customers, which display nicely on most email clients. When displayed in Outlook 2013, the following message is sometimes displayed:

if there are problems with how this message is displayed, click here to view it in a web browser.

I would like to get rid of this message. This post suggests removing all thead and tbody tags from the message (there aren't any in my HTML code) and replace inline CSS with embedded CSS, which I can't do because other mail clients have problems with non-inline CSS.

Are there any known ways to prevent this message from showing?

Answer

Dan picture Dan · Dec 30, 2013

I found that by adding the following to the head section of the page, that the message is not displayed.

<meta name="ProgId" content="Word.Document">

I learned this by saving a nearly blank word document as HTML and selectively removing bloat over and over until I narrowed it down to this. In my case, the email was being sent using TSQL in SQL Server 2008 R2 via the msdb.dbo.sp_send_dbmail function.

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