Google Cloud services "enable billing" error

chriscrutt picture chriscrutt · May 16, 2017 · Viewed 15.2k times · Source

I just created a Google Cloud Platform account and wanted to start a Compute Engine project. When I tried it asked me to set up my billing info. I put in all my information and pressed "submit and enable billing", but recieved an error:

"An unexpected error has occurred. Please try again later. [OR-CBAT-05]"

I tried looking it up but i could not find what the error code is for, google directed me to stackoverflow for an answer so now I'm here. Thank you for your time in advance.

Answer

lightandlight picture lightandlight · May 16, 2017

This might be due to a suspended billing account. I had an email saying I needed to provide more verification. After that process was finalised I was able to enable billing successfully.