Google adwords: "An error occurred. Please try again later." message

Yuval Levy picture Yuval Levy · Jan 3, 2017 · Viewed 8.5k times · Source

I am trying to upload a new campaign but always get a message: "An error occurred. Please try again later."

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Does anyone know this kind of error?

Answer

Dave Rager picture Dave Rager · Feb 11, 2017

I found this post while researching the same error. I found that the Campaign Management editor did not like my exclamation points in the "Ad text ideas" fields. On a whim I changed them to periods and could then save.

Once the campaign was created I tried to edit the now existing campaign and change the periods back to exclamation points again but got the same error. Changed them to periods again and it saved just fine.

I'm not sure if this is what you were experiencing. Hopefully this info helps someone.

Edit

It's amazing that almost a year later this bug/feature is still there with no documentation or explanation. As Goktay alludes in the comments, one and only one of the "Ad text ideas" may contain an exclamation point. Any more will trigger this error.