Directory listing fails in FileZilla

hari_om picture hari_om · Jan 6, 2014 · Viewed 80.6k times · Source

I am trying to connect to a FTP server with Filezilla. It was working when I was using broadband but when I use my college internet it says:

Error:  Connection timed out
Error:  Failed to retrieve directory listing

I tried both passive and active mode but all in vain. It connects but fails to give directory listing.

Below is the complete log for active mode

Status: Resolving address of where2service.com
Status: Connecting to 166.62.2.1:21...
Status: Connection established, waiting for welcome message...
Response:   220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:   220-You are user number 22 of 500 allowed.
Response:   220-Local time is now 05:09. Server port: 21.
Response:   220-This is a private system - No anonymous login
Response:   220 You will be disconnected after 3 minutes of inactivity.
Command:    USER where2service
Response:   331 User where2service OK. Password required
Command:    PASS ***********
Response:   230 OK. Current restricted directory is /
Status: Server does not support non-ASCII characters.
Status: Connected
Status: Retrieving directory listing...
Command:    PWD
Response:   257 "/" is your current location
Command:    TYPE I
Response:   200 TYPE is now 8-bit binary
Command:    PORT 192,168,126,200,228,90
Response:   200 Port command successful.
Command:    MLSD
Response:   150 Accepted data connection
Response:   226-Options: -a -l 
Response:   226 18 matches total
Error:  Connection timed out

Below is the log for passive mode:

Status: Resolving address of where2service.com
Status: Connecting to 166.62.2.1:21...
Status: Connection established, waiting for welcome message...
Response:   220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:   220-You are user number 20 of 500 allowed.
Response:   220-Local time is now 05:13. Server port: 21.
Response:   220-This is a private system - No anonymous login
Response:   220 You will be disconnected after 3 minutes of inactivity.
Command:    USER where2service
Response:   331 User where2service OK. Password required
Command:    PASS ***********
Response:   230 OK. Current restricted directory is /
Status: Server does not support non-ASCII characters.
Status: Connected
Status: Retrieving directory listing...
Command:    PWD
Response:   257 "/" is your current location
Command:    TYPE I
Response:   200 TYPE is now 8-bit binary
Command:    PASV
Response:   227 Entering Passive Mode (166,62,2,1,174,209)
Command:    MLSD
Response:   150 Accepted data connection
Response:   226-Options: -a -l 
Response:   226 18 matches total
Error:  Connection timed out
Error:  Failed to retrieve directory listing

Answer

Balaji D picture Balaji D · Oct 21, 2015

It working fine after update my Encryption to "Only use plain FTP (insecure)"