Facebook Messenger Bot verification

atmaish picture atmaish · Apr 26, 2016 · Viewed 10k times · Source

I submitted my facebook messenger bot for app review and the rejection reason was "received no response".

I've tested my bot from my own account and some other testers that I added to my facebook app for testing. However, when I try to test using the default Open Graph Test User I don't get any response. The Send Message API fails with error:

{"error": {"message":"(#100) No matching user found", "type":"OAuthException", ...}}

What am I doing wrong here? How can I send message to test users using the Send/Receive message API?

Answer

Matthias Nannt picture Matthias Nannt · Apr 27, 2016

I had the same problem and got responses in the facebook developers community. It seems like it is confirmed bug: https://developers.facebook.com/bugs/230322797329131/?hc_location=ufi

Update: It seems to work now. Since Tuesday this week I can see reviewers sending messages to the bot and get responses in the messages of the page.