Your organization's policies are preventing us from completing this action - Microsoft Office

Paryshaan picture Paryshaan · Jan 6, 2015 · Viewed 56.3k times · Source

When I try to open hyperlinks in a Microsoft Office program like Excel or Outlook the following message is shown:

Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk.

How can I resolve this so it opens Hyperlinks with my default browser?

Answer

luchonacho picture luchonacho · Aug 29, 2017

The "official fix" does not support Windows 10. The solution below works for Windows 10:

  1. Create a new text file with the content below and save it:

    Windows Registry Editor Version 5.00
    
    [HKEY_CLASSES_ROOT\.html]
    @="htmlfile"
    "Content Type"="text/html"
    "PerceivedType"="text"
    
    [HKEY_CLASSES_ROOT\.htm]
    @="htmlfile"
    "Content Type"="text/html"
    "PerceivedType"="text"
    
    [HKEY_CLASSES_ROOT\.shtm]
    @="htmlfile"
    "Content Type"="text/html"
    "PerceivedType"="text"
    
    [HKEY_CLASSES_ROOT\.shtml]
    @="htmlfile"
    "Content Type"="text/html"
    "PerceivedType"="text"
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command]
    @="\"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE\" -nohome"\
    
  2. Change the extension from .txt to .reg (you might need to show extensions; see simple tutorial here).

  3. Execute the file (double-click it).

That's it! Problem solved!

(Source here)