Google Analytics on iOS: events not tracked

entropid picture entropid · Nov 12, 2014 · Viewed 7.9k times · Source

I added Google Analytics SDK to my project, following the provided instructions on the guide by Google. However, when I try to track some events, this is the debug output:

- (BOOL)application:(UIApplication *)application didFinishLaunchingWithOptions:(NSDictionary *)launchOptions
{
    […]

    // Google Analytics
    [GAI sharedInstance].trackUncaughtExceptions = YES;
    [GAI sharedInstance].dispatchInterval = 20;
    [[[GAI sharedInstance] logger] setLogLevel:(PADEV ? kGAILogLevelVerbose : kGAILogLevelError)];
    [[GAI sharedInstance] trackerWithTrackingId:@"UA-XXXXXXXX-Y"]; // This is obviously replaced with my tracking ID

    return YES;
}

and

id<GAITracker> tracker = [[GAI sharedInstance] defaultTracker];
[tracker send:[[GAIDictionaryBuilder createEventWithCategory:@"article"
                                                      action:@"read"
                                                       label:@""
                                                       value:self.post[@"id"]] build]];

Log:

2014-11-12 01:02:25.144 PonzApp[5236:112706] INFO: GoogleAnalytics 3.10 -[GAIBatchingDispatcher didSendHits:response:data:error:] (GAIBatchingDispatcher.m:208): Hit(s) dispatched: HTTP status -1
2014-11-12 01:02:25.146 PonzApp[5236:112781] INFO: GoogleAnalytics 3.10 -[GAIBatchingDispatcher deleteHits:] (GAIBatchingDispatcher.m:509): hit(s) Successfully deleted
2014-11-12 01:02:25.147 PonzApp[5236:112781] INFO: GoogleAnalytics 3.10 -[GAIBatchingDispatcher didSendHits:] (GAIBatchingDispatcher.m:219): 1 hit(s) sent

It says that the hits are sent but the HTTP status is weirdly -1 and if I check on the dashboard, section “real-time”, nothing appears.

What could be wrong?

Answer

DaImTo picture DaImTo · Nov 13, 2014

From Google Analytics tracking setup

Once you've correctly installed the tracking code snippet, you should allow up to 24 hours for data to appear in your account. If it has been more than 24 hours and you're still not seeing any data, take a look at the list of possible reasons below:

Once the system has detected your tracker you will start seeing data in the real-time reports. Some of the data may also appear in the standard reports but it is not reliable as it takes 24 hours for data to finish processing.

All and all your code looks fine you just need to wait. The above is the same even though it is a application tracking. I suspect it takes time for Google to set up the new account on there side.