Unknown email code from CDO.Message send method

user3669653 picture user3669653 · Jun 20, 2014 · Viewed 9.4k times · Source

I'm trying to send an email via vbscript. Here's my email code: I've hidden the email address of course. In my actual code I'm using a valid email address.

Dim objCDO
Set objCDO = Server.CreateObject("CDO.Message") 
objCDO.Configuration.Fields("http://schemas.microsoft.com/cdo/configuration/smtpserver") = "smtp.oa.caiso.com" 
objCDO.Configuration.Fields("http://schemas.microsoft.com/cdo/configuration/smtpserverport") = 25 
objCDO.Configuration.Fields("http://schemas.microsoft.com/cdo/configuration/sendusing") = 2 
objCDO.Configuration.Fields("http://schemas.microsoft.com/cdo/configuration/smtpconnectiontimeout") = 60 
objCDO.Configuration.Fields.Update 
objCDO.To = "[email protected]"
objCDO.From = Sender
objCDO.cc = ""
objCDO.bcc = ""
objCDO.Subject = txtSubject
objCDO.HTMLBody = Replace(sBody, Chr(10),"<br>")
On Error GoTo 0
On Error Resume Next
objCDO.Send
If Err.Number <> 0 Then 
    Response.Write "Just after the send command "
    Response.Write "Err.Number is " & Err.Number & "<br>"
    On Error GoTo 0
End If
set objCDO = nothing

When this code runs I see the following error:

Just after the send command Err.Number is -2147220978

Now, when I research this error number there is no reference anywhere for error code -2147220978 In fact, a Google search for the number -2147220978 returns no results at all.

Would you have any idea what that odd error code means?

Answer

phd443322 picture phd443322 · Jun 20, 2014

-2147220978 = 8004020E

From CDOSYSERR.h

//
// MessageId: CDO_E_SENDER_REJECTED
//
// MessageText:
//
// The server rejected the sender address. The server response was: %1
//
#define CDO_E_SENDER_REJECTED            0x8004020EL

Decoding Errors

-2147220978 style numbers are 32 bit signed integers, convert to hex with calculator.

Windows errors (smallish numbers) and COM HResults (typically, but with exceptions, start with an 8 as in 0x80040154) are defined in WinError.h, except 8007nnnn where you look up the Window error number that it contains.

As a general rule Windows errors are less than 65,535 (0xFFFF). Errors starting 0x80000001 are Component Object Model (COM) HResults. Errors starting 0xc0000001 are NTStatus results.

NTStatus errors (typically but not always start with an C as in 0xC0000022) are defined in NTStatus.h.

.h files are the best source because it includes the symbolic name of the error which can give clues such as the source of the error. FormatMessage doesn't give the symbolic name only the description.

You get these files by downloading the Platform SDK (it's gigabytes) http://www.microsoft.com/en-us/download/details.aspx%3Fid%3D8279&sa=U&ei=w2IrULDDLsHFmAWbmIHoBg&ved=0CBwQFjAA&usg=AFQjCNHZn9-4f2NnuN9o3UWUsOF3wL7HBQ

If you just want the two files I have them on my skydrive so I can reference them anywhere I go. https://skydrive.live.com/redir?resid=E2F0CE17A268A4FA!121

Note internet errors (12,000 - 12,999) are windows errors but are specified in wininet.h also available above.

There are errors defined in other .h files. But 99% are in the three above.

Structure of HResults and NTStatus Codes

The most significant bit in HResults, and the two most significant bits in NTStatus are set on error. Hence Hresults start 8 on error and NTStatus starts C on Error. The next 14 or 15 bits are reserved and some specify the facility - what area the error is in. This is the third and fourth number when reading hex. EG 0xnn07nnnn - An HResult facility code 7 is a normal Windows' error (returned from a COM program - hence it's returned as a HResult). Facility codes are defined in Winerror.h for HResults and NTStatus.h for NTStatus codes. They are different.

To Decode 0x8003nnnn Errors

HResults with facility code 3 means the HResult contains OLE Structured Storage errors (0x0 to 0xff). These don't seem to be in Windows' header files and the list of codes is at the end of this post.

To Decode 0x8004nnnn Errors

HResults with facility code 4 means the HResult contains OLE errors (0x0 to 0x1ff) while the rest of the range (0x200 onwards) is component specific errors so 20e from one component will have a different meaning to 20e from another component.

This is why the source of the error is extra important for errors above 0x80040200.

To Decode 0x8007nnnn Errors

HResults with facility code 7 means the HResult contains a Windows' error code. You have to look up the Windows' error code not the HResult.

To decode 0x80070002. The 0x means it's a hexadecimal number, the 8 means error, the first 7 means it a windows error, and the rest of the number, 2, is the actual Windows error.

To look up the error we need it in decimal format. Start Calculator (Start - All Programs - Accessories - Calculator) and choose View menu - Scientific, then View menu - Hex. Enter 2. Then View menu - Decimal. It will say 2.

Start a Command Prompt (Start - All Programs - Accessories - Command Prompt) and type

net helpmsg 2

and it will say

The system cannot find the file specified.

or look it up in winerror.h

//
// MessageId: ERROR_FILE_NOT_FOUND
//
// MessageText:
//
// The system cannot find the file specified.
//
#define ERROR_FILE_NOT_FOUND             2L

Dos Error Codes (for 0x8003nnnn errors)

Dos Error Codes (for 0x8003nnnn errors)

Code    Message
01  Invalid function number
02  File not found
03  Path not found
04  Too many open files (no handles left)
05  Access denied
06  Invalid handle
07  Memory control blocks destroyed
08  Insufficient memory
09  Invalid memory block address
0A  Invalid environment
0B  Invalid format
0C  Invalid access mode (open mode is invalid)
0D  Invalid data
0E  Reserved
0F  Invalid drive specified
10  Attempt to remove current directory
11  Not same device
12  No more files
13  Attempt to write on a write-protected diskette
14  Unknown unit
15  Drive not ready
16  Unknown command
17  CRC error
18  Bad request structure length
19  Seek error
1A  Unknown media type
1B  Sector not found
1C  Printer out of paper
1D  Write fault
1E  Read fault
1F  General failure
20  Sharing violation
21  Lock violation
22  Invalid disk change
23  FCB unavailable
24  Sharing buffer overflow
25  Reserved
26  Unable to complete file operation (DOS 4.x)
27-31   Reserved
32  Network request not supported
33  Remote computer not listening
34  Duplicate name on network
35  Network name not found
36  Network busy
37  Network device no longer exists
38  NetBIOS command limit exceeded
39  Network adapter error
3A  Incorrect network response
3B  Unexpected network error
3C  Incompatible remote adapter
3D  Print queue full
3E  No space for print file
3F  Print file deleted
40  Network name deleted
41  Access denied
42  Network device type incorrect
43  Network name not found
44  Network name limit exceeded
45  NetBIOS session limit exceeded
46  Temporarily paused
47  Network request not accepted
48  Print or disk redirection is paused
49-4F   Reserved
50  File already exists
51  Reserved
52  Cannot make directory entry
53  Fail on INT 24
54  Too many redirections
55  Duplicate redirection
56  Invalid password
57  Invalid parameter
58  Network device fault
59  Function not supported by network (DOS 4.x)
5A  Required system component not installed (DOS 4.x)

Facility Codes

NTStatus Facilities

Common status values    0x0
Debugger    0x1
Rpc_runtime 0x2
Rpc_stubs   0x3
Io_error_code   0x4
Various drivers 0x5-0xf
Ntwin32 0x7
Ntsspi  0x9
Terminal_server 0xa
Faciltiy_mui_error_code 0xb
Usb_error_code  0x10
Hid_error_code  0x11
Firewire_error_code 0x12
Cluster_error_code  0x13
Acpi_error_code 0x14
Sxs_error_code  0x15
Transaction 0x19
Commonlog   0x1a
Video   0x1b
Filter_manager  0x1c
Monitor 0x1d
Graphics_kernel 0x1e
Driver_framework    0x20
Fve_error_code  0x21
Fwp_error_code  0x22
Ndis_error_code 0x23
Hypervisor  0x35
Ipsec   0x36
Maximum_value   0x37

HResults Facilities

Null    0x0
Rpc 0x1
Dispatch    0x2
Storage 0x3
Itf 0x4
Win32   0x7
Windows 0x8
Sspi    0x9
Security    0x9
Control 0xa
Cert    0xb
Internet    0xc
Mediaserver 0xd
Msmq    0xe
Setupapi    0xf
Scard   0x10
Complus 0x11
Aaf 0x12
Urt 0x13
Acs 0x14
Dplay   0x15
Umi 0x16
Sxs 0x17
Windows_ce  0x18
Http    0x19
Usermode_commonlog  0x1a
Usermode_filter_manager 0x1f
Backgroundcopy  0x20
Configuration   0x21
State_management    0x22
Metadirectory   0x23
Windowsupdate   0x24
Directoryservice    0x25
Graphics    0x26
Shell   0x27
Tpm_services    0x28
Tpm_software    0x29
Pla 0x30
Fve 0x31
Fwp 0x32
Winrm   0x33
Ndis    0x34
Usermode_hypervisor 0x35
Cmi 0x36
Windows_defender    0x50