GMail appearing to ignore Reply-To

Samuurai picture Samuurai · Mar 10, 2010 · Viewed 20.5k times · Source

I'm using a gmail account to send emails from my website. I'm using the same account to pick up emails which are generated by the contact facility on my site.

I'm using the Reply-To field to attempt to make it easier to hit reply and easily get back to people.

The message comes up with the 'from' address and ignores the 'reply-to' address.

Here's my header:

Return-Path: <[email protected]>
Received: from svr1 (ec2-79-125-266-266.eu-west-1.compute.amazonaws.com [79.125.266.266])
    by mx.google.com with ESMTPS id u14sm23273123gvf.17.2010.03.10.14.33.24
    (version=TLSv1/SSLv3 cipher=RC4-MD5);
    Wed, 10 Mar 2010 14:33:25 -0800 (PST)
Received: from localhost ([127.0.0.1] helo=www.rds.com)
by aquacouture with esmtp (Exim 4.69)
(envelope-from <[email protected]>)
id 1NpUSx-0001dK-JM
for [email protected]; Wed, 10 Mar 2010 22:33:23 +0000
User-Agent: CodeIgniter
Date: Wed, 10 Mar 2010 22:33:23 +0000
From: "New Inquiry" <[email protected]>
Reply-To: "Beren" <[email protected]>
To: [email protected]
Subject: =?utf-8?Q?Test?=
X-Sender: [email protected]
X-Mailer: CodeIgniter
X-Priority: 3 (Normal)
Message-ID: <[email protected]>
Mime-Version: 1.0
Content-Type: multipart/alternative; boundary="B_ALT_4b981e3390ccd"

This is a multi-part message in MIME format.
Your email application may not support this format.

--B_ALT_4b981e3390ccd
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: 8bit

test


--B_ALT_4b981e3390ccd
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

test

--B_ALT_4b981e3390ccd--

Answer

Geoff picture Geoff · Mar 11, 2010

Take a look at this thread; I think it answers your question. One of the later posts reads:

If the "From" address is either the same as the "To" address, or is configured in GMail Settings as one of the 'Send As...' accounts, Gmail replies to the "To" address instead of the "Reply-To" address. An easy workaround is to specify a non-Gmail "From" address