Not receiving push notification on iOS with Azure Notification Hub- didReceiveRemoteNotification is not called

Question

I've followed these Notification Hub resources and have not been successful in receiving push notifications on my iOS device.

• http://msdn.microsoft.com/library/jj927169.aspx
• http://channel9.msdn.com/Blogs/Subscribe/Service-Bus-Notification-Hubs-Code-Walkthrough-iOS-Edition

I've checked, rechecked, and rechecked my setup:

1. Created a new notification hub: myhubname
2. Followed all the certificate provisioning steps.
3. Exported the private cert and uploaded to Notification Hub under Sandbox to ensure correct APS gateway is used
4. Downloaded the provisioning profile, which matches the bundle id for my project, auto detected for code signing, and compiles succesfully. Do NOT use the 'V2D7FJQXP.' of this string that shows up in your App ID if you are wondering: V2D7FJQXP.com.yourcompany.yourproject
5. Running on physical device - not under simulator

A demo application that is generating push notifications:

while (true)
{
    string connectionString = ServiceBusConnectionStringBuilder.CreateUsingSharedAccessSecretWithFullAccess("myhubname-ns", "…snip");
    var hubClient = NotificationHubClient.CreateClientFromConnectionString(connectionString, "myhubname");
    var iosPayload = AppleNotificationJsonBuilder.Create("Hello!");
    iosPayload.CustomFields.Add("inAppNotification", "Hello!");
    hubClient.SendAppleNativeNotification(iosPayload.ToJsonString());

    Console.WriteLine("Sent");

    Thread.Sleep(20000);
}

No exceptions or issues are generated. Mangling any of the namespace, keys or hub names causes exceptions to be thrown, and fiddler response code from Azure is 2xx so all looks well.

I see registration occur correctly per code below:

• I accepted push notifications on the device
• I see the createDefaultRegistrationWithTags call once, then see that exists is true on subsequent calls.
• No calls to didFailToRegisterForRemoteNotificationsWithError, which is OK
• In the code example here: http://msdn.microsoft.com/library/jj927168.aspx, I have replaced sb:// with https://, as it would throw otherwise. Non-issue I'm thinking

:

-(void)application:(UIApplication *)application didRegisterForRemoteNotificationsWithDeviceToken:(NSData *) deviceToken {
NSString* connectionString = [SBConnectionString stringWithEndpoint:@"https://gift-ns.servicebus.windows.net/" listenAccessSecret:@"…snip"];
self.hub = [[SBNotificationHub alloc] initWithConnectionString:connectionString notificationHubPath:@"gift-usw-dev"];
[self.hub refreshRegistrationsWithDeviceToken:deviceToken completion:^(NSError* error) {
    if (error == nil) {
        [self.hub defaultRegistrationExistsWithCompletion:^(BOOL exists, NSError* error2) {
            if (error2 == nil) {
                if (!exists) {
                    [self.hub createDefaultRegistrationWithTags:nil completion:^(NSError* error3) {
                        if (error3 != nil) {
                            NSLog(@"Error creating default registration: %@", error3);
                        }
                    }];
                }
            } else {
                NSLog(@"Error retrieving default registration: %@", error2);
            }
        }];
    } else {
        NSLog(@"Error refreshing device token: %@", error);
    }
}];
}

After starting the demo app, then running the iOS application, here is the resultant dashboard which I have no idea how to read effectively.

Thinking that my certificates were not correct, or something was lost between Azure and APS, I dug into troubleshooting the APS service and found this: http://developer.apple.com/library/ios/#technotes/tn2265/_index.html and jumped to the section Problems Connecting to the Push Service

And ran this command:

openssl s_client -connect gateway.sandbox.push.apple.com:2195 -cert YourSSLCertAndPrivateKey.pem -debug -showcerts -CAfile server-ca-cert.pem

But I didn't have a .pem file (OSX), so I found this command to get them:

openssl pkcs12 -in keyStore.pfx -out keyStore.pem -nodes

where keyStore.pfx was the renamed version of the .p12 exported from the Keychain for the push notification cert.

The command ran fine. What is happening?

Answer 1

I work in the Service Bus team on the Notification Hub feature. As you already found out, the payload is not correctly formatted.

The CustomFields takes JSON encoded strings, so that you can set integer and objects as custom fields, for instance: iosPayload.CustomFields.Add("inAppNotification", "{ \"my\": {\"new\" : "jsonObject"}}");

So if you want to add a string you have to put a json encoded string. iosPayload.CustomFields.Add("inAppNotification", "\"Hello!\"");

Given the confusion, we might consider changing this behavior, or add a JSON safety check at serialization time.

Regarding the Notification Hub dashboard. The notification hubs reports successful notifications when APNs accepts the notification. You can also visualize the graph for "Invalid payload" which will show if APNs rejected the notification from the notification hub.

Unfortunately I am not aware of a method to monitor the traffic on the device besides capturing the notification when the app is running with the callback: didReceiveRemoteNotification.