Crystal Report Viewer button is not working in Google chrome and Firefox but fine in IE

Venil picture Venil · Sep 22, 2012 · Viewed 18k times · Source

Mine is asp.net with c# web application. Crystal Report Print button is not working in Google chrome and Firefox but fine in IE. When I click on print button of Crystal Report Viewer it just refresh the web page and doesn't display any dialog in Google chrome. In Firefox it opens the print dialog box, now i'm clicking the cancel button. Then i click Logout, its simply staying in the same page, while clicking any other links after clicking Logout it navigates to Session expire page. I don't have this issue in IE. CrystalReportViewer is not placed with in Update panel.

Answer

Kyle picture Kyle · Oct 3, 2012

Make sure you have this in your assemblies in the web.config

<add assembly="CrystalDecisions.ReportAppServer.ClientDoc, Version=13.0.2000.0,    Culture=neutral, PublicKeyToken=692fbea5521e1304"/>

I added this assembly and the print button started working for me in all browsers. However its not a true print in Chrome it exports the report to PDF then you can print from the file.