IIS7 is throwing a 500 error intermittently. Can anyone help me diagnose it?
Sorry for the vague title, as I really can't explain this problem succinctly.
Basically I have Windows Server 2008 x64, IIS7, ASP.NET 2.05, and I have a site running in a Classic AppPool (and no I cannot run in Integrated).
When trying to load an *.aspx file for the first time (i.e. after installing site, restarting the server, etc) I get this error:
HTTP Error 500.0 - Internal Server Error
The page cannot be displayed because an internal server error has occurred.
Module: IsapiModule
Notification: ExecuteRequestHandler
Handler: PageHandlerFactory-ISAPI-2.0-64
Error Code: 0x800710dd
Logon Method: Anonymous
Logon User: Anonymous
The handler is the default IIS7 one:
<add name="PageHandlerFactory-ISAPI-2.0-64" path="*.aspx" verb="GET,HEAD,POST,DEBUG" modules="IsapiModule" scriptProcessor="%windir%\Microsoft.NET\Framework64\v2.0.50727\aspnet_isapi.dll" preCondition="classicMode,runtimeVersionv2.0,bitness64" responseBufferLimit="0" />
I even tried adding in my own handler for aspx that looked like this:
<add name="aspx" path="*.aspx" verb="GET,HEAD,POST,DEBUG" modules="IsapiModule" scriptProcessor="C:\Windows\Microsoft.NET\Framework64\v2.0.50727\aspnet_isapi.dll" resourceType="Unspecified" preCondition="classicMode,runtimeVersionv2.0,bitness64" />
The only thing that did was change the Handler part of the error notification to say IsapiModule.
The odd thing is that this error only occurs the first time (or when the server has been idle for hours). As soon as I see this error, if I refresh the page it's all fine and dandy again.
I even tried deleting the web.config file and that did absolutely nothing.
I can't seem to find a single answer for this problem on the internet.
Edit: I enabled Failed Request Tracking and this is what it shows:
MODULE_SET_RESPONSE_ERROR_STATUS Warning ModuleName="IsapiModule", Notification="EXECUTE_REQUEST_HANDLER", HttpStatus="500", HttpReason="Internal Server Error", HttpSubStatus="0", ErrorCode="The operation identifier is not valid. (0x800710dd)", ConfigExceptionInfo=""
And right before the error it shows:
NOTIFY_MODULE_START ModuleName="IsapiModule", Notification="EXECUTE_REQUEST_HANDLER", fIsPostNotification="false", fIsCompletion="false"
Now when I compare this to a successful run the difference is that the error produces MODULE_SET_REPONSE_ERROR_STATUS whereas the successful run doesn't (and then goes on to produce the correct HTML output).
Edit: I took a simple app and tried to get that running and I received the same error. But when the apppool was in Integrated mode it ran fine! Unfortunately I cannot migrate our app to integrated for reasons I cannot specify but I narrowed it down to the app pool. Also I don't have to restart the server to repro the error, instead recycling the app pool will do.
Summary:
- As mentioned below there's nothing in the Event Logs to indicate failure. I combed through all logs in Event Viewer
Answer
Best thing to do is enable Failed Request Tracing in the IIS section of the web site. You can then enable some filters which give you much more detailed information.
You can do this through the IIS Manager. Click your web site, then in the IIS section of the Features View, double-click "Failed Request Tracing Rules".
It's most likely not already enabled, so from the rightmost column select "Edit Site Tracing". Check the "Enable" checkbox and make note of the directory.
You can then either add a rule in that screen or go to your application and open the "Failed Request Tracing Rules" IIS feature from there.
From the rightmost column again, click "Add..." Then go through the wizard and set up the logging.
Load your page that's throwing the error again. Go to the logging folder and double-click the XML file. There's an XSL in that directory. Don't nuke it, cuz once it's gone it won't get recreated. :s The transformed XML will show you more info than you can possibly hope for.
I just this evening used that to discover a custom error page that I configured was using ~/ instead of "/", causing IIS to die.