ios10 custom push notification sound not playing

apple-push-notifications ios10
David Truong picture David Truong · Sep 8, 2016 · Viewed 8.1k times · Source

I am currently running iOS 10 beta 8 with Xcode 8.0 beta 6 and the custom sound does not play when I receive a push notification with the correct payload.

I have verified the payload and it is in the correct format per the apple documentation:

{
    "aps" : {
        "alert" : "You got your emails.",
        "badge" : 9,
        "sound" : "bingbong.aiff"
    },
    "acme1" : "bar",
    "acme2" : 42
}

When I send the same payload to the same build on iOS9 the custom sound plays properly.

Does anyone know if there are any other changes in iOS 10 that I need to make?

Answer

mhalttu picture mhalttu · Sep 11, 2016

This problem seems to only affect apps installed via Xcode. The issue persists even if you later update the app from a different source.

The solution is to completely remove the app, and reinstall it from TestFlight or the App Store.

In effect, this bug should not affect your end users.

Edit 2016-10-15:

Unfortunately it seems that I was mistaken. This appears to be a bug on iOS 10 that can, in fact, affect App Store apps also. If it is of any consolation, apps such as Facebook and WhatsApp are affected too. The solution is apparently to force restart your phone, but unfortunately there doesn't seem to be much we can do about it as developers.

Apple Fixed Issue:

Based on this comment, Apple has seemed to fix the issue in iOS 10.2

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