Couldn't spawn child process: C:/bugzilla/admin.cgi

ken4ward picture ken4ward · Feb 13, 2017 · Viewed 9.2k times · Source

I don't know what the problem is, after successfully setting up Bugzilla and log-in, when I clicked any of the link like Administration it returns this error message:

Server error!

The server encountered an internal error and was unable to complete your request.

Error message: 
couldn't create child process: 720002: admin.cgi

If you think this is a server error, please contact the webmaster.

Error 500

localhost
Apache/2.4.23 (Win32) OpenSSL/1.0.2h PHP/7.0.13

I checked the Apache error log and got this:

[Mon Feb 13 13:10:21.339205 2017] [ssl:warn] [pid 9152:tid 500] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Mon Feb 13 13:10:21.448624 2017] [core:warn] [pid 9152:tid 500] AH00098: pid file C:/xampp/apache/logs/httpd.pid overwritten -- Unclean shutdown of previous Apache run?
[Mon Feb 13 13:10:21.641664 2017] [ssl:warn] [pid 9152:tid 500] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Mon Feb 13 13:10:21.704265 2017] [mpm_winnt:notice] [pid 9152:tid 500] AH00455: Apache/2.4.23 (Win32) OpenSSL/1.0.2h PHP/7.0.13 configured -- resuming normal operations
[Mon Feb 13 13:10:21.704265 2017] [mpm_winnt:notice] [pid 9152:tid 500] AH00456: Apache Lounge VC14 Server built: Jul  1 2016 11:09:37
[Mon Feb 13 13:10:21.704265 2017] [core:notice] [pid 9152:tid 500] AH00094: Command line: 'c:\\xampp\\apache\\bin\\httpd.exe -d C:/xampp/apache'
[Mon Feb 13 13:10:21.719891 2017] [mpm_winnt:notice] [pid 9152:tid 500] AH00418: Parent: Created child process 7304
[Mon Feb 13 13:10:22.692898 2017] [ssl:warn] [pid 7304:tid 512] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Mon Feb 13 13:10:23.017759 2017] [ssl:warn] [pid 7304:tid 512] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Mon Feb 13 13:10:23.080268 2017] [mpm_winnt:notice] [pid 7304:tid 512] AH00354: Child: Starting 150 worker threads.
[Mon Feb 13 13:10:28.707037 2017] [cgi:error] [pid 7304:tid 1848] (OS 2)The system cannot find the file specified.  : [client 127.0.0.1:60709] couldn't create child process: 720002: admin.cgi
[Mon Feb 13 13:10:28.707037 2017] [cgi:error] [pid 7304:tid 1848] (OS 2)The system cannot find the file specified.  : [client 127.0.0.1:60709] AH01223: couldn't spawn child process: C:/bugzilla/admin.cgi

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Answer

Suriyaa picture Suriyaa · Jan 6, 2018

kehinde already mention that Bugzilla is developed in Linux environment.

You should change the path in all .cgi files on line 1 from

#!/usr/bin/perl -T

to

#!C:\Perl64\bin\perl.exe -T

Then restart your Apache/WAMP Server. It works!