Error : getaddrinfo ENOTFOUND registry.npmjs.org registry.npmjs.org:443

Bhuvana K picture Bhuvana K · Sep 20, 2016 · Viewed 105k times · Source

I am working on a corporate network.

Trying to install npm. But I'm getting this error again and again.

$ npm install
npm ERR! Windows_NT 6.1.7601
npm ERR! argv "C:\\Program Files\\nodejs\\node.exe" "C:\\Program     Files\\nodejs\\node_modules\\npm\\bin\\npm-cli.js" "install"
npm ERR! node v6.1.0
npm ERR! npm  v3.8.6
npm ERR! code ENOTFOUND
npm ERR! errno ENOTFOUND
npm ERR! syscall getaddrinfo

npm ERR! network getaddrinfo ENOTFOUND registry.npmjs.org    registry.npmjs.org:443
npm ERR! network This is most likely not a problem with npm itself
npm ERR! network and is related to network connectivity.
npm ERR! network In most cases you are behind a proxy or have bad network settings.
npm ERR! network
npm ERR! network If you are behind a proxy, please make sure that the
npm ERR! network 'proxy' config is set properly.  See: 'npm help config'

npm ERR! Please include the following file with any support request:
npm ERR!     C:\Angular-test\angular-phonecat\npm-debug.log

Tried this also: npm config set registry https://registry.npmjs.org/

Still getting the same error.

Answer

rsp picture rsp · Sep 20, 2016

Things to try:

  1. make sure you have internet connection: ping 8.8.8.8
  2. make sure you have DNS resolver working: ping www.google.com
  3. make sure you can access registry.npmjs.org: ping registry.npmjs.org
  4. make sure you can connect via https.

Try in your browser: https://registry.npmjs.org/

Make sure you are trying to connect to:

  • registry.npmjs.org

and not to:

  • "registry.npmjs.org registry.npmjs.org:443"

or some other weird string composed of few hostnames, because it's weird that the resolver complains about a hostnames that includes a port number, which it shouldn't care about. Ok, I tested and it should look like this for hosts that are not found.

Update

From your comment to this answer it seems that you are not directly connected to the internet if you can't even ping 8.8.8.8.

If you are using a proxy to access the Web, then you also have to configure npm to use it. Use:

npm config set proxy http://example.com:8080
npm config set https-proxy http://example.com:8080

but instead of http://example.com:8080 use what you actually need in your company - ask someone or see how your browser is configured.

To see your proxy configuration in Chrome, see this.

Update 2

If you can access https://registry.npmjs.org/ in your browser but you cannot run ping registry.npmjs.org then it means that your browser must be configured to use a proxy, or other programs than your browser must be restricted from using the internet.

In any case, you should ask someone in your company about it because most likely you either need to use a specific proxy or someone needs to lift the restriction from your npm and allow it to access the network.

The network access can be blocked by a firewall installed on your computer or a router in your network. It's hard to say without knowing the specific configuration in your company.

Update 3

Remove the environment variable "https_proxy" if any or use correct value for "https_proxy"